Business Administrator

We are looking for a proactive and detail-oriented Business Administrator to support our business development pipeline and act as the administrative backbone for our client accounts. This role plays a key part in ensuring administrative efficiency, coordinating paperwork, assisting and contributing to the successful execution of projects, such as attending client briefings, ensuring timely follow-up, proposals, and client engagements.

Fresh graduates are encouraged to apply as well — we value enthusiasm, willingness to learn, and a strong work ethic!

Responsibilities:

  • Administrative & Operational Support:
  • Provide administrative and operational support to the Business Development Department.
  • Manage departmental correspondence, emails, calendars, appointments, and meeting schedules.
  • Prepare and process internal and external forms and supporting documents in a timely manner.
  • Assist in overseeing document dispatch as required.
  • Client Correspondence & Follow-Ups:
  • Assist with client account handovers from BD Executives once deals are agreed upon, ensuring smooth coordination and administrative follow-through.
  • Liaise with clients to follow up on signed contracts, payment receipts, pending information, and enquiry status updates.
  • Respond to incoming phone calls and provide prospective clients with a concise overview of the company’s services.
  • Quotations, Invoices & Proposal Documentation:
  • Prepare and send client quotations and invoices based on information provided by BD Executives.
  • Assist in preparing and compiling business proposals, tender documents, and meeting materials.
  • Meetings & Internal Communication:
  • Participate in client briefings, kickoff meetings, and project alignment sessions, take notes, and share key information, project requirements, and timelines with the BD team.
  • Coordinate with the Business Development, Creative, and Operations teams to support client communications, proposal timelines, and client requirements.
  • Data Entry, Record Management & Ad Hoc Support:
  • Perform data entry and keep company tracking sheets updated with client details, interaction histories, and payment statuses.
  • Provide support with ad-hoc tasks as required by management.

Desired Skills & Experience:

  • Diplomas or Bachelor’s degree in Business Management, Administration, Communications, Marketing, or a related field.
  • 1-2 years of relevant experience in a sales support, administrative, or customer service role. (Fresh graduates are welcome to apply!)
  • Proficient in English and Malay (spoken and written).
  • Proficient in Microsoft Office Suite, Google Workspace, and any project management tools.
  • Strong organizational and time-management skills.
  • Excellent written and verbal communication abilities.
  • Detail-oriented with strong problem-solving skills.
  • Possessing a valid driving licence and own car is an advantage.

This is a full-time position with a competitive salary plus benefits.